| Value | Category | Cases | |
|---|---|---|---|
| 1 | Wait too long | 13 |
0.4%
|
| 2 | Staff discourteous | 6 |
0.2%
|
| 3 | Services expensive | 25 |
0.8%
|
| 4 | Not able to get desired service | 16 |
0.5%
|
| 5 | Other | 22 |
0.7%
|
| 6 | No complaints | 2920 |
96.3%
|
| 8 | Don't know | 30 |
1%
|