| Value | Category | Cases | |
|---|---|---|---|
| 1 | By family member | 294 |
20.3%
|
| 2 | By a friend/relative | 273 |
18.8%
|
| 3 | Through the seller (under warranty period) | 352 |
24.3%
|
| 4 | By private repairing center | 518 |
35.7%
|
| 5 | Other | 14 |
1%
|